VetCoreSolution showcase website privacy policy

This policy explains how CoreFactor processes personal data when you use the vetcoresolution.com showcase website.

Scope of this policy

This policy covers only the VetCoreSolution showcase website, its contact, pilot application, and newsletter subscription forms, and the technical logs associated with its operation.

Data controller

CoreFactor SAS is the controller for the processing described on this page. You can contact it using the following details:

CoreFactor SAS
RCS Nevers 987 776 226
9 Place de la Halle
58700 PREMERY
FRANCE
contact@corefactor.fr

Data processed and form fields

Form data are provided directly and voluntarily by the person submitting them. Fields described below as required must be completed so that the request can be processed.

Contact request

First name, last name, email address, and message are required to identify and answer the request. The telephone number is optional.

Pilot application

First name, last name, email address, clinic name, city, country, activity type, and veterinary team size are required to assess and organize the application. A description of the main pain point is optional.

Newsletter subscription

An email address is required to record the subscription and send the newsletter. It is explicitly provided through a form dedicated solely to this subscription.

Technical logs

Logs generated by the server and hosting may include the IP address, date and time, requested resource, browser or device type, and technical events useful for diagnostics and security.

Purposes and legal bases

  • Answering requests and following them up: steps taken before entering into a contract where the request concerns a potential contractual relationship, or CoreFactor's legitimate interest in answering other enquiries.
  • Assessing applications, communicating with applicants, and organizing the pilot: CoreFactor's legitimate interest in preparing and running this program.
  • Sending VetCoreSolution news: consent given at subscription, which may be withdrawn at any time.
  • Maintaining website operation, availability, and security, diagnosing incidents, and preventing abuse: CoreFactor's legitimate interest and, where applicable, legal obligations.

Recipients

Data are accessible only to authorized CoreFactor personnel and providers strictly necessary for hosting, transmitting requests, and technical maintenance, within the limits of their duties and under CoreFactor's instructions.

CoreFactor does not sell these data or disclose them to advertising networks. They are disclosed to competent authorities only where required by law.

Audience measurement and advertising

The showcase website currently loads no audience measurement or advertising tools. Its operation and hosting may nevertheless generate the technical logs described above.

Retention criteria

  • Contact requests are retained for the time needed to process them and provide relevant follow-up, and then only to the extent required by applicable obligations or for the establishment, exercise, or defense of legal claims.
  • Pilot applications are retained for the time needed to assess them and follow up on the program, and then only to the extent required by applicable obligations or for the establishment, exercise, or defense of legal claims.
  • The email address used for the newsletter is retained until consent is withdrawn. Restricted evidence of consent, withdrawal, or objection may then be retained only to respect that choice and meet applicable obligations.
  • Technical logs are retained according to security, incident diagnosis, and hosting needs, and applicable obligations, without exceeding what is necessary for those purposes.

Your rights

Subject to the conditions laid down by applicable law, you may request access to, rectification or erasure of your data, restriction of processing, object to certain processing, and exercise your right to data portability where applicable. You may withdraw your newsletter consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Send your request to contact@corefactor.fr. Where there is reasonable doubt, CoreFactor may request the information needed to verify your identity. You may also lodge a complaint with the French data protection authority, the CNIL.

Changes to this policy

This policy may change to reflect updates to the website, its forms, or applicable requirements. The version published on this page is the version currently applicable to the showcase website.